Parts Specialist Support
Call or text
Call or text us at (872) 240-4144
For assistance with looking up parts by VIN or Engine Serial Number, identifying a part or location of a part, finding parts if you can't seem to find them on our website
Video Call
Speak to a customer support staff member through video, for greater assistance when pictures / descriptions are not helpful
Email us at service@fleetruntruckparts.com
For less urgent parts needs. Please include in your email:
- Truck / Trailer Make
- Truck / Trailer Model
- Full 17 Digit (VIN) Vehicle Identification Number
- Engine Serial Number (only required for engine related parts)
- Information on the parts you are searching such (part numbers, description and photos all help)
Chat With Us
Chat with a customer support staff member through our Chat With Us button on the bottom right of every screen and someone will respond shortly
Returns / Warranties Support
Email us at service@fleetruntruckparts.com or Call us at (872) 240-4144
For assistance with the return / warranty process or for cancelling an order
Please include in your email:
- Order Number
- Full Name
- Company Name
- Date Parts Were Purchased
- Description of Your Request, whether it is a Return, Warranty, Cancellation etc.
- List of The Parts That Are In Question
Hours of Operation
Live Customer Support:
Monday-Saturday 6:00am-11:30pm EST
Sunday (Emergency Roadside Only)