Contact Us

Parts Specialist Support

Call or text

Call or text us at (872) 240-4144

For assistance with looking up parts by VIN or Engine Serial Number, identifying a part or location of a part, finding parts if you can't seem to find them on our website

Video Call

Speak to a customer support staff member through video, for greater assistance when pictures / descriptions are not helpful

Email

Email us at service@fleetruntruckparts.com

For less urgent parts needs. Please include in your email:

  • Truck / Trailer Make
  • Truck / Trailer Model
  • Full 17 Digit (VIN) Vehicle Identification Number
  • Engine Serial Number (only required for engine related parts)
  • Information on the parts you are searching such (part numbers, description and photos all help)

Chat With Us

Chat with a customer support staff member through our Chat With Us button on the bottom right of every screen and someone will respond shortly

Returns / Warranties Support

 Email us at service@fleetruntruckparts.com or Call us at (872) 240-4144

For assistance with the return / warranty process or for cancelling an order

Please include in your email:

  • Order Number
  • Full Name
  • Company Name
  • Date Parts Were Purchased
  • Description of Your Request, whether it is a Return, Warranty, Cancellation etc.
  • List of The Parts That Are In Question

    Hours of Operation

    Live Customer Support:

    Monday-Saturday 6:00am-11:30pm EST

    Sunday (Emergency Roadside Only)